Privacy Policy

1. Who We Are

Agro Fresh is a family-owned farm based in Tirana, Albania. Our website is gofresh-website.vercel.app. For any privacy-related inquiries, contact us at: bilalaga097@gmail.com

2. Information We Collect

• Account information: first name, last name, email address, phone number
• Order information: delivery address, ordered products, order history
• Technical data: IP address, browser type, pages visited (via Vercel Analytics)

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and status emails
• To improve our products and services
• To contact you regarding issues with your order
• To comply with legal obligations

4. Data Storage

Your data is securely stored using Supabase (servers located in Europe). Passwords are never stored in plain text — we use full encryption. We retain your data for as long as your account is active or as needed to provide services.

5. Cookies

We use only essential cookies required for account functionality and the shopping cart. We do not use third-party advertising or tracking cookies.

6. Third-Party Services

We do not sell or share your personal data with third parties, except with the following service providers who help us operate our platform:

• Supabase — database and authentication
• Resend — transactional email delivery
• Vercel — website hosting and analytics

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent at any time

To exercise these rights, contact us at: bilalaga097@gmail.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email if the changes are significant. The date of the latest revision is always shown at the top of this page.